Paying more to go cash free: Should Singapore businesses charge a premium for cashless payments?

Currently, surcharges do not necessarily deter consumers from cashless options, although some peg this to a lack of equally convenient alternatives.
Currently, surcharges do not necessarily deter consumers from cashless options, although some peg this to a lack of equally convenient alternatives. ST PHOTO: KELVIN CHNG
Some budget carriers, such as Scoot and AirAsia, can charge up to $32 more for a round trip.
Some budget carriers, such as Scoot and AirAsia, can charge up to $32 more for a round trip.ST FILE PHOTO
Golden Village charges a $1.50 convenience fee for each remote transaction for shows at its normal cinemas and $2.50 for shows at its Gold Class cinemas.
Golden Village charges a $1.50 convenience fee for each remote transaction for shows at its normal cinemas and $2.50 for shows at its Gold Class cinemas.ST FILE PHOTO
ComfortDelGro taxis charge a 10 per cent administrative fee for each ride paid for with a credit card.
ComfortDelGro taxis charge a 10 per cent administrative fee for each ride paid for with a credit card.ST FILE PHOTO

Businesses may charge a premium for cashless payments, or opt not to list them

When law student Goh Jia Jie was booking flight tickets with budget airline Scoot in May, he was surprised to find the fare increasing by $20 when he began keying in his credit card details to complete the Web purchase.

The 26-year-old went ahead with the transaction anyway, finding it too inconvenient to go through additional steps for offline payment.

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A version of this article appeared in the print edition of The Sunday Times on September 02, 2018, with the headline 'Paying more to go cash free'. Print Edition | Subscribe