Paying more to go cash free: Should Singapore businesses charge a premium for cashless payments?

When law student Goh Jia Jie was booking flight tickets with budget airline Scoot in May, he was surprised to find the fare increasing by $20 when he began keying in his credit card details to complete the Web purchase.

The 26-year-old went ahead with the transaction anyway, finding it too inconvenient to go through additional steps for offline payment.