From Feb 27, digital long-term passes will be issued instead of physical cards

SINGAPORE – Long-term pass (LTP) cards that can be held and tucked into a wallet will no longer be issued from Feb 27, the Immigration and Checkpoints Authority (ICA) announced on Friday.

Only the digital form will be issued by the ICA for long-term visit, student’s and dependant’s passes. The dependant’s pass is granted by the Ministry of Social and Family Development. Physical LTPs that were issued before Feb 27 will remain valid till they expire or are cancelled.

LTP holders will be able to access their digital pass through the MyICA mobile app, MyICA e-Service on the ICA website (

ica.gov.sg

), or FileSG, a document-storing platform.

Those who have a Singpass account can also view their LTP on the Singpass app.

Those who do not have a Singpass account can log in using their foreign identification number, date of birth and unique transaction identification sent to them in the e-mail informing them that their digital LTP is ready for use. They will also be required to provide a one-time password sent to their mobile phone.

ICA has alerted public agencies, schools and foreign missions to the change.

With the digitisation, there will be less need to visit ICA, as applications for the passes can be done online. There will also be no risk of losing or damaging the card.

Additionally, the pass can be downloaded in two formats – a portable document format and OpenAttestation, a platform for verifiable documents.

LTP holders who need help to access or download their digital pass may submit an online feedback form (

ica.gov.sg/feedbackform

) via ICA’s website, failing which they may visit ICA Building on level four for assistance, said ICA.