New ServiceSG centre opens in Woodlands, another to open in Ang Mo Kio in 2026
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Minister-in-charge of the Public Service Chan Chun Sing at the new ServiceSG centre at Woodlands Civic Centre on March 15.
ST PHOTO: NG SOR LUAN
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SINGAPORE – A new ServiceSG centre has officially opened in Woodlands, providing residents there with access to more than 600 different government services.
Located at the Woodlands Civic Centre, the centre is the ninth to open in Singapore since 2021.
ServiceSG centres provide Singaporeans with access to services from across 25 different government agencies.
They range from resetting Singpass accounts to filing taxes and passport renewals.
Speaking at the centre’s official opening on March 15, Minister-in-charge of the Public Service Chan Chun Sing said ServiceSG centres are part of the public service’s commitment to ensure that Singaporeans have access to government services despite the digitalisation push.
“We will always have ServiceSG centres to take care of those who are unable to access the services digitally, or those who have complicated cases that may require a bit more guidance,” he said.
Mr Chan, who is also Education Minister, announced at the event held at Woodlands Civic Centre that another ServiceSG centre will be opened in Ang Mo Kio.
It will open in the first half of 2026 in Ang Mo Kio town centre.
The centre in Woodlands has recorded an average of 5,500 monthly transactions since it started operating a few months ago, the highest of any ServiceSG centre in Singapore.
It has the largest number of government agencies co-located on-site, with officers from the Housing Board and NTUC’s Employment and Employability Institute (e2i) operating from the location.
There are also videoconferencing facilities to enable interactions with government agencies that do not have officers on-site.
Minister-in-charge of the Public Service Chan Chun Sing announced at the opening of Woodlands’ ServiceSG centre that another centre will be opened in Ang Mo Kio in the first half of 2026.
ST PHOTO: NG SOR LUAN
An e2i Jobs Fair was also held at the Woodlands Civic Centre on March 15, with 10 companies and organisations, such as fast-food chain McDonald’s and Exceltec Property Management, participating.
MPs for Marsiling-Yew Tee GRC Alex Yam, Hany Soh and Zaqy Mohamad, as well as MP for Sembawang GRC Mariam Jaafar, attended the event, which saw the signing of a memorandum of understanding between e2i and Singapore Polytechnic.
The agreement aims to equip the polytechnic’s education and career guidance counsellors and coaches with e2i’s resources and artificial intelligence-powered digital tools to help job seekers craft strong resumes and refine their interview skills.
