Mr Heng also noted that the increase in the number of S Pass holders in services last year was the highest in five years.
These are workers who have at least a diploma or a degree qualification, and many work in frontline service jobs like customer service, food and beverage (F&B) management and nursing, recruiters tell Insight.
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A version of this article appeared in the print edition of The Sunday Times on February 24, 2019, with the headline Foreign worker quota cuts: Will they finally nudge services?. Subscribe