How you can claim and use latest CDC vouchers
They are ready for collection and can be used at over 16,000 participating merchants
Sign up now: Get ST's newsletters delivered to your inbox
Melissa Heng
All Singaporean households will receive another $100 worth of Community Development Council (CDC) vouchers this month.
The vouchers, which are available for collection, can be used at more than 16,000 participating heartland merchants and hawkers.
The current round of vouchers comes less than five months after last year's vouchers were rolled out in December.
They were to be given out in the second half of this year but cost of living concerns have prompted the early release.
Q: How can I claim my CDC vouchers?
A: All Singaporean households are eligible for the vouchers and can claim them online at go.gov.sg/cdcv via smartphone.
Once on the website, tap into CDC Vouchers 2022 for the latest tranche of vouchers. Or click on CDC Vouchers 2021 to claim last year's vouchers if you have not done so.
After logging in with your Singpass, you will receive a link via SMS that will give you access to the vouchers. This link can be shared with other members of your household.
Only one household member with a Singpass account needs to claim the vouchers on behalf of the entire household. Both this year's and last year's sets of vouchers can be used till Dec 31 this year.
Q: Do I need a mobile app to use the vouchers?
A: No. The vouchers are digital and can be accessed online via an SMS link.
Q: Are paper vouchers available? What if I do not have a smartphone?
A: You can go to the nearest community centre with your identity card, notification letter and a valid Singpass account.
A hard copy of the vouchers will then be printed for you.
Once the QR code on a voucher is used, whether digitally or via hard copy, you will not be able to use the voucher again.
To avoid confusion, it would be easier for all members of the same household to either use digital vouchers or hard-copy vouchers.
Q: What happens if I lose my printed vouchers?
A: You may request a reprint at any community centre. But any misplaced voucher may be used by anyone who picks it up.
A new set of vouchers will not be issued.
Q: How do I use the vouchers at participating outlets?
A: On your smartphone, access the CDC Vouchers link and select the amount you want to use. The participating hawker or heartland merchant will then scan the QR code on the voucher to apply the discount.
If you are using printed vouchers, simply present the voucher's QR code to the merchant and they will scan it to apply the discount.
Q: I claimed last year's CDC vouchers and have been using the SMS link I received then to spend my vouchers. Will the link be updated with the new vouchers?
A: No. You will have to go to go.gov.sg/cdcv and select CDC Vouchers 2022 and log in with Singpass to claim the new batch of vouchers.
You will receive a new unique voucher link via SMS. This will be a different link from the one received for last year's CDC vouchers.
Q: I have lost/deleted the SMS. How do I get it back?
A: Go to go.gov.sg/cdcv and select either CDC Vouchers 2022 or CDC Vouchers 2021, and log in with your Singpass.
The voucher links will be sent to you via SMS again.
Q: Where can I spend the vouchers?
A: Vouchers can be used at participating heartland merchants and hawkers. Participating merchants will have a CDC Vouchers decal displayed at their stalls.
You can also go to go.gov.sg/ cdcvouchersmerchants to search for the nearest participating hawkers and heartland merchants.
Participating stalls include food and beverage outlets as well as dental clinics, pet stores and beauty salons.
Q: Can I use more than one voucher at a time?
A: Yes, a maximum of 15 digital vouchers can be stacked and used per transaction. But any unused amount or value in a voucher is not refundable.
Q: Do I get a refund if the purchase cost is less than the amount on the voucher?
A: No change or refund will be provided if the purchase amount is less than the value of the vouchers used.
Q: Can I use the vouchers online?
A: No. The vouchers are meant to be used at participating heartland merchants and hawkers and cannot be used for e-commerce purchases.
Q: Will I get more vouchers next year?
A: Yes. Households will receive $200 more in vouchers early next year and another $200 in 2024.
Q: Can I use the vouchers at supermarkets?
A: Not for now, but major supermarkets will be included in the scheme next year and in 2024.
