HealthHub hit by suspected illegal access

As a precautionary measure, access to the HealthHub mobile app and website was suspended from Oct 9 to 14. Access to the HealthHub mobile app and website has since been restored.
As a precautionary measure, access to the HealthHub mobile app and website was suspended from Oct 9 to 14. Access to the HealthHub mobile app and website has since been restored.PHOTO: SCREENGRAB FROM HEALTHHUB

Feedback from one user that her e-mail account had been used to access her HealthHub account illegally led to the discovery that the health portal had been targeted.

The Health Promotion Board (HPB), which runs HealthHub, a gateway to citizens' clinic appointments and medical records, said yesterday that 72 HealthHub accounts are suspected to have been illegally accessed recently. Access was limited to users' self-populated profiles and points accumulated under HPB programmes.

The incident comes several months after a major attack on SingHealth's database. Both systems were run by Integrated Health Information Systems.

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A version of this article appeared in the print edition of The Straits Times on October 19, 2018, with the headline 'HealthHub hit by suspected illegal access'. Print Edition | Subscribe