What's up, iDoc? Giving a virtual consult at a pharmacy

Local firm wants to make doctors' visits more convenient for patients in tie-up with Unity

Dr Poh Pei Ghim, iDoc's chief medical informatics officer, demonstrating the use of the iDoc service. Because virtual consultations involve no physical examinations, doctors are extra cautious. For example, they will not see emergency cases or those
Dr Poh Pei Ghim, iDoc's chief medical informatics officer, demonstrating the use of the iDoc service. Because virtual consultations involve no physical examinations, doctors are extra cautious. For example, they will not see emergency cases or those who want to extend medical leave, and will constantly review existing cases.ST PHOTO: SONG TAO
An iDOC booth in the Unity Pharmacy at Thompson Plaza.
An iDOC booth in the Unity Pharmacy at Thompson Plaza. ST PHOTO: CAROLINE LEOW
Felicia See, a clinic cluster manager, demonstrating the use the iDOC app to request for a virtual consultation on her mobile phone.
Felicia See, a clinic cluster manager, demonstrating the use the iDOC app to request for a virtual consultation on her mobile phone. ST PHOTO: SONG TAO

One local firm is aiming to unite virtual healthcare with the real world by allowing patients to see its doctors remotely, from a booth inside a physical pharmacy.

Now, anyone who walks into Unity Pharmacy at Tampines One or Thomson Plaza can connect with an iDoc physician, who will make a diagnosis and prescribe medication to be picked up on the spot.

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A version of this article appeared in the print edition of The Straits Times on June 25, 2018, with the headline 'What's up, iDoc? Giving a virtual consult at a pharmacy'. Subscribe