Travel insurers jumping on cashless, paperless bandwagon

The FWD Flyer is a mobile application which allows travellers to make cashless medical claims. PHOTO: FWD FLYER
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Like banks, insurers in Singapore are also adopting cashless and paperless systems, for everything from accessing digital documents to making travel claims.

Digital insurer FWD yesterday launched FWD Flyer, a mobile application which allows travellers to make cashless medical claims. Using the app, clients with its travel insurance policies can select from 500 clinics here, including Central 24-hour clinics, and clinics under the Shenton Medical Group, to get treatment without needing to pay their medical bills upfront. Instead the client flashes his e-medical card on the app, which shows the user's personal and policy details.

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A version of this article appeared in the print edition of The Straits Times on September 05, 2018, with the headline Travel insurers jumping on cashless, paperless bandwagon. Subscribe