Travel insurers jumping on cashless, paperless bandwagon

Like banks, insurers in Singapore are also adopting cashless and paperless systems, for everything from accessing digital documents to making travel claims.

Digital insurer FWD yesterday launched FWD Flyer, a mobile application which allows travellers to make cashless medical claims. Using the app, clients with its travel insurance policies can select from 500 clinics here, including Central 24-hour clinics, and clinics under the Shenton Medical Group, to get treatment without needing to pay their medical bills upfront. Instead the client flashes his e-medical card on the app, which shows the user's personal and policy details.