Private stays at community hospitals: Patients pay cash deposits despite insurance cover

Ms Stephanie Kong was asked to pay a deposit of more than $19,000 to be moved from Singapore General Hospital to Sengkang Community Hospital. ST PHOTO: KEVIN LIM
Ms Stephanie Kong was asked to pay a deposit of more than $19,000 to be moved from Singapore General Hospital to Sengkang Community Hospital. ST PHOTO: KEVIN LIM

Insurers in talks about issuing letter of guarantee to defray cost

Insurers are in talks with the Ministry of Health (MOH) about providing letters of guarantee (LOGs) for clients who need to be admitted to community hospitals, the way they do now when clients go to an acute hospital.

Today, patients getting subsidised care at community hospitals do not need to pay a deposit, as their Medisave accounts provide sufficient guarantee of bill payment.

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A version of this article appeared in the print edition of The Straits Times on April 11, 2019, with the headline 'Patients pay cash deposits despite insurance cover'. Print Edition | Subscribe