Hospitals and clinics in S'pore desperate for nurses, offering 'finder's fee' to staff

The Covid-19 pandemic has worsened the shortage of nurses, as the need for them grows even as more of them quit their jobs.
The Covid-19 pandemic has worsened the shortage of nurses, as the need for them grows even as more of them quit their jobs.PHOTO: ST FILE

SINGAPORE - Hospitals and clinics here are so desperate for nurses that at least one private hospital group is offering a "finder's fee" of up to $12,000 for staff who can rope in an experienced nurse to join.

Even a fresh graduate nurse joining the hospital can bring the introducer a windfall of at least $3,600 at the group.

The Covid-19 pandemic has worsened the shortage of nurses, as the need for them grows even as more of them quit their jobs.

Last year, for the first time in more than two decades, Singapore experienced a drop in the number of nurses working here.

There was an increase of 45 registered nurses but a fall of 617 enrolled nurses last year - a net loss of 572 nurses. Enrolled nurses generally work under the supervision of registered nurses.

At the end of last year, there were a total of 42,096 nurses, a third of whom were foreigners.

The drop in the number of nurses working here comes despite the 2,356 new registered nurses and 661 enrolled nurses who joined the profession in 2020.

The situation is even worse this year.

Senior Minister of State for Health Janil Puthucheary told Parliament earlier this month: "About 1,500 healthcare workers have resigned in the first half of 2021, compared to about 2,000 annually pre-pandemic.

"Foreign healthcare workers have also resigned in bigger numbers, especially when they are unable to travel to see their families back home.

"Close to 500 foreign doctors and nurses have resigned in the first half of 2021, as compared to around 500 in the whole of 2020."

Some have left because of the high stress and long hours that come with dealing with the pandemic, when manpower needs are higher and further exacerbated by reduced staff numbers.

"When there are more patients than resources, the staff is stretched paper thin," wrote one public-sector nurse recently, headlining her post Desperate and Distraught. "And it only gets worse as the day passes."

Some foreign nurses who can no longer travel home for short visits to their families have also called it a day.

A private hospital administrator, who spoke on condition of anonymity, said: "Nursing is in high demand everywhere.

"Foreign nurses use Singapore as a jumping board for better jobs in countries like Canada, since there is little chance of their getting permanent residency in Singapore. There's no future for them here."

Shortage of healthcare professionals is a global problem made worse by the pandemic.


Some healthcare professionals have left because of the high stress and long hours that come with dealing with the pandemic. PHOTO: ST FILE

Associate Professor Yong Keng Kwang, group chief nurse of the National Healthcare Group (NHG), told The Straits Times: "The evolving Covid-19 situation is one of the main difficulties we face. A spike in cases potentially raises the demand for healthcare services and manpower, and the shortfall in manpower is acutely felt when staff resign."

Those still in service end up shouldering the extra workload. To cope, Tan Tock Seng Hospital (TTSH) says it has to close four general ward beds in order to provide the manpower needed for one intensive care unit (ICU) bed.

Prof Yong said the cluster is working with the Ministry of Health Holdings (MOHH) "to expand and diversify our recruitment options", such as looking at non-traditional sources for nurses willing to work here. But there is a further constraint in the quota of foreigners allowed.

He said it typically takes about six months to train a new nurse. For speciality areas such as ICU, it can take about nine months or more. New nurses need close supervision in the initial period, so this eats into their supervisor's work schedule.

Dr Noel Yeo, chief operating officer of IHH Healthcare Singapore, which has four private hospitals here, including Mount Elizabeth in Orchard Road, said the attrition rate this year has been exceptionally high.

He said: "Many of our foreign staff have emigrated to another country or returned to their home towns. Local staff who left said they were burned out from the long work hours and needed a break.

"At present, we are 500 nurses and 100 patient care associates (ancillary staff to augment nursing roles) short of full strength."

Hence its resort to offering a finder's fee to recruit more nurses.


Shortage of healthcare professionals is a global problem made worse by the pandemic. PHOTO: ST FILE

During the pandemic, the group was involved in a host of activities, such as border testing and manning of community care facilities.

It has cared for about 3,000 Covid-19 patients, and about 260 beds across three of its hospitals are still kept aside for Covid-19 patients.

With the shortage of nurses, it had to close some of its inpatient wards to cope with the pandemic, Dr Yeo said.

National University Hospital's (NUH) chief nurse Joann Pang said: "In view of the current pandemic situation and its long-drawn effects, we are seeing a shortage of nurses.

"Understandably, some of our foreign nurses have returned home to be with their families and loved ones. One of our greatest challenges now is to build up our nursing numbers and, at the same time, ensure these nurses are competent to deliver safe care to our patients."

She added that NUH recruits about 200 nurses every year to keep nursing numbers above 3,500.

Dr Tracy Carol Ayre, SingHealth's group chief nurse, said direct hiring of foreign nurses has been impacted by the pandemic.

To lighten the workload on nurses, the cluster has recruited "basic care assistants" to take over the more basic aspects of patient care, and "care ambassadors" to handle non-clinical work.

This frees up nurses to concentrate on higher-level nursing care.

To try to ease the situation, the Singapore Nursing Board said it has worked with the Ministry of Health on several initiatives, such as offering temporary registration for foreign-trained nurses, to augment the local workforce.