Faster check-in at Singapore hotels with latest tech

The system - called E-Visitor Authentication (EVA) - will help do away with manual check-in processes and reduce hotel check-in time by up to 70 per cent.
The system - called E-Visitor Authentication (EVA) - will help do away with manual check-in processes and reduce hotel check-in time by up to 70 per cent.ST PHOTO: GAVIN FOO

Guests at Singapore hotels could experience faster check-in times in future, with the launch of a new automated system that uses facial recognition technology.

The E-Visitor Authentication (EVA) system, announced by the Singapore Tourism Board and the Singapore Hotel Association yesterday, will help hotels eliminate the process of performing manual checks on travel documents. This cuts the time taken to check in by up to 70 per cent.

The new system is already being piloted at three local hotels: Ascott Orchard, Swissotel The Stamford, and Grand Park City Hall.

Guests can simply scan their passports to check in. The EVA system will verify their identity as well as send their data to the Immigration and Checkpoints Authority to verify the validity of their stay. Once this is done, guests will receive their physical or digital room key.

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A version of this article appeared in the print edition of The Straits Times on November 07, 2019, with the headline 'Faster check-in at S'pore hotels with latest tech'. Print Edition | Subscribe