Customs warns of scam messages and calls appearing to be from its fax number

SINGAPORE - The Singapore Customs has made a police report over incidents where members of the public received scam text messages and calls appearing to be from its fax number 6250-8663.

Recipients were asked to make payment for the release of an item supposedly held by the Customs, it said in a statement on Wednesday (Oct 25).

"We would like to clarify that these text messages and calls were not made by Singapore Customs. We do not request any payment through text messages or calls," said a spokesman.

Members of the public who receive such messages and calls are advised to ignore the instructions, and call the Singapore Customs back for verification, it said.

It added that one should not provide any personal information such as names, NRIC numbers, or passport details.

The verification may be done by calling 6355-2000, or sending an e-mail to customs_feedback@customs.gov.sg.