Beware of scammers spoofing CID phone number, police warn

Scammers have been using a phone number that appears to belong to the Criminal Investigation Department (CID).

The police said yesterday that members of the public have received calls from a telephone hotline number 6435-0000, which belongs to the CID.

"The calls were made in both English and Mandarin through an automated operator system," said the police in a statement.

They clarified that the calls were not made by police officers.

Instead, such calls use typical scamming tactics where caller ID spoofing technology masks the actual phone number while displaying a different number.

The police advised the public to take the following precautions if they receive calls via such automated operator systems:

• Ignore the calls and the callers' instructions.

• Do not provide your name, identification number, passport details, contact details, bank account or credit card details or other banking information such as usernames and passwords.

• No government agency will request personal details or money transfers over the phone or through automated voice machines.

• When in doubt, visit or call the anti-scam helpline on 1800-722-6688.

Those with related information can submit it online at or call the police hotline on 1800-255-0000.

Lydia Lam

A version of this article appeared in the print edition of The Straits Times on May 10, 2018, with the headline 'Beware of scammers spoofing CID phone number, police warn'. Print Edition | Subscribe