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New e-payment feature for savvy shoppers: Credit card rewards, GrabRewards, 12% cashback on popular merchants
Go cashless with ShopBack Pay and earn even more cashback benefits when you dine out and shop in-store

Just scan and pay: Simply link your credit or debit card and scan the QR code when making an in-store payment at any eligible ShopBack Pay merchant.
PHOTO: SHOPBACK
When senior analyst S Fung first moved to Singapore a few months ago, she had to familiarise herself with a whole new suite of e-payment options.
Looking at the e-payment banners while ordering frozen yogurt at Yolé, she spotted one that seemed “too good to be true” in her own words – specifically, ShopBack Pay’s offer of 12-per-cent cashback on every purchase.
The 26-year-old explained, “The 12-per-cent cashback did seem too good to be true initially, as a typical credit card in Singapore offers about 1.5 per cent in cashback rewards.”
Despite her skepticism, she started using Shopback Pay – a new payment feature on the ShopBack app – for her purchases whenever it was an option at the merchants she frequented, approximately two to three times a week. Eventually, she was won over.
She says, “The cashback accumulated turned out to be actual cash that I could withdraw from my ShopBack account and deposit into my bank account. That’s real savings in cash!
A hassle-free experience
Besides the thrill of getting to withdraw the real, accumulated cashback into her bank account, Ms Fung also enjoys how easy it works.
Unlike other payment options, she does not have to top up her wallet before using it – simply link a debit or credit card, or a GrabPay account, and the payment amount will be debited automatically. This means she doesn’t have to worry about ensuring sufficient balance in her ShopBack Pay account before paying for something.
This is particularly useful given the variety of merchants on ShopBack Pay. Besides popular food and beverage kiosk chains like Yole, Famous Amos, Krispy Kreme, Polar Puffs & Cakes, Crave Nasi Lemak, Chicha San Chen and Nine Fresh Desserts Taiwan, the 3,000-strong partner list also includes beauty salons, retail and entertainment outlets and restaurants such as Collin's, Jack's Place and Watami Japanese Dining – something Ms Fung takes full advantage of.
She recalls, “Five of us went to dine at Korean Fusion BBQ at Dunlop Street, and when I paid for the meal using ShopBack Pay, the 12-per-cent cashback added up to about $15.”
Now that she’s familiar with the app, she’s even begun to use the web-based version for shopping online: “I can see how much value it can give to users beyond just ShopBack Pay. For example, I recently found ShopBack actually offers up to 25 per cent in cashback for online purchases at lululemon.”
Stack rewards for bigger savings
With that in mind, earning cashback is not the only benefit of using ShopBack Pay. Ms Fung also recommends stacking all the rewards shoppers possibly can for the best value. Shoppers can achieve this by linking their preferred credit or debit cards and GrabPay account to earn GrabRewards points, even as they pay for their in-store purchases.

In the past month alone, she estimates that she’s already accrued almost $16 in cashback after spending $284 using ShopBack Pay.
Add to that another $4.26 worth of credit card rewards on the card she has linked, and two $5 referral rewards she earned earlier for introducing the app to each of her two roommates (who also received $5 cashback each), and it is no surprise Ms Fung is one happy user.
Growing shopper rewards since 2016
Many Singapore users may be more familiar with the web-based version as it was ShopBack’s main offering when it started in Singapore in 2016.
On the web version, all shoppers have to do to start accruing cashback is download the Google Chrome extension or log in to the ShopBack website. Then, access the e-commerce partner website within the ShopBack environment, and purchase the items as shoppers normally would.
Not only does it allow shoppers to accumulate cashback across multiple partners and spend or withdraw it as you wish, it also allows shoppers to stack rewards on the credit cards they use to pay.
With prominent partners including popular e-commerce websites like Trip.com, Lazada, Shopee, iHerb, Amazon.sg,and even Taobao, ShopBack has since grown into a multi-national business spanning 10 markets, with over 30 million shoppers. Two million users are based in Singapore.
In 2021 alone, ShopBack gave out a whopping $20 million in cashback rewards. Now with ShopBack Pay, users can save even more money at offline merchants.
“We aim to continuously add value to both our merchants and shoppers through our suite of shopping tools and features,” says Mr Julian Foo, head of ShopBack Payments and Instore. “And ShopBack Pay is one of the many keystone products that we have in the pipeline that will help us accomplish this.”
How you can start earning maximum cashback
From today till May 31, enjoy 100 per cent cashback when you make your first purchase on ShopBack Pay at any eligible ShopBack merchants (capped at $5). This promotion is available to both new and existing users.
If you see a higher cashback rate available for the same merchant via another approved payment platform, you may report the difference to ShopBack. The difference will be credited to you in the form of cashback.
Click here to download the ShopBack app for Apple on the App Store, or for Android on Google Play.
Find out more about ShopBack here.


