Hundreds of e-mails from jittery Robinsons customers over mattresses paid for, but not yet delivered

Singapore's consumer watchdog received 18 complaints related to consumers seeking a refund for mattresses they pre-paid Robinsons in full.
Singapore's consumer watchdog received 18 complaints related to consumers seeking a refund for mattresses they pre-paid Robinsons in full.PHOTO: LIANHE ZAOBAO

SINGAPORE - Many customers have raised concerns over mattresses they bought from department store Robinsons that have yet to be delivered, since the retailer said last Friday (Oct 30) that it was shuttering its remaining two stores here.

Robinsons' appointed liquidator KordaMentha told The Straits Times on Tuesday (Nov 2) that it has received over 300 e-mails to date regarding this issue since last Friday.

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