FairPrice apologises after mixed-race Muslim couple denied free Ramadan treats
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Ms Farah Nadya said that she and her husband were turned away from a booth giving away free refreshments to those breaking fast at the FairPrice outlet at Our Tampines Hub.
PHOTO: FARAH NADYA/FACEBOOK
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SINGAPORE - FairPrice has apologised for an incident where a Muslim mixed-race couple was turned away from a booth at one of its supermarkets offering free refreshments to those breaking fast during Ramadan.
In response to queries, a FairPrice spokesman said on Monday: “We take this matter seriously and would like to apologise for the incident.”
The spokesman said the employee, who had allegedly told the couple that the freebies were “not for India (sic)“, has been counselled.
“We have since engaged the couple to address their concerns and have closed this matter amicably,” added the spokesman.
The initiative by FairPrice Group, launched at the end of March and running till April 21, sees 60 FairPrice outlets giving away free drinks, snacks and dates to those breaking fast during Ramadan.
The refreshments are distributed 30 minutes before and after iftar – or the meal Muslims eat to break fast after the sun has set.
In a Facebook post on Sunday, Ms Farah Nadya said that she and her husband had gone to the FairPrice outlet at Our Tampines Hub that day at around 7pm for their weekly grocery shopping trip.
Ms Farah, 35, is Malay-Indian and runs her own healthcare company, while her husband Jahabar Shalih, 36, is Indian and works in the technology sector.
The Singaporeans had spotted an Iftar Bites stand at the entrance of the supermarket.
Mr Jahabar told The Straits Times that, while he was standing at the booth reading the standee’s message, a FairPrice staff member approached him and said: “Not for India, not for India.”
He was then told by the employee not to take anything from the stand, and to “go away”.
Mr Jahabar and his family left the booth and continued with their shopping.
In her post, Ms Farah added that they had no intention of taking the free items, and had stopped by the stand “to applaud such an inclusive initiative”.
Mr Jabahar explained that he and his wife wanted to share the experience on Facebook to “be accountable” to their children, who are mixed-race.
“I have encountered such things before, but this time I had to explain to my son what had happened,” he said. “I don’t think it’s the fault of the staff… I just feel that such things (can) happen, this is purely a lack of awareness.”
