Changi Airport launches its first online shopping campaign

Changi Airport's online shopping campaign comes amid a sluggish retail environment that is prompting many retailers to move online. Shoppers can expect vouchers, rewards and deals of various amounts, live-streamed sessions of local personalities revi
Changi Airport's online shopping campaign comes amid a sluggish retail environment that is prompting many retailers to move online. Shoppers can expect vouchers, rewards and deals of various amounts, live-streamed sessions of local personalities reviewing product deals and skincare and beauty tips from celebrities. ST PHOTO: CHONG JUN LIANG

Changi Airport has launched its first online shopping campaign, as the coronavirus pandemic drives more retailers to introduce virtual platforms to cater to shifting shopping patterns.

Its campaign runs for seven weeks, from now until Oct 11, on iShopChangi. It will feature weekly deals for nearly 9,000 tax-and duty-absorbed products, including electronics and beauty items as well as wines and spirits. Tax-and duty-absorbed products are items for which duty and tax are absorbed by the store.

Shoppers can expect vouchers, rewards and deals of various amounts, subject to limited redemption quantities as well as other terms and conditions. For example, they can receive discounts of up to 60 per cent on select products on Thursdays.

The campaign also involves live-streamed sessions that will feature personalities such as home-grown YouTube channel Night Owl Cinematics' Aiken Chia and Sylvia Chan, and lifestyle portal TheSmartLocal's Xenia Tan and Fauzi Aziz.

They will take part in live challenges while reviewing product deals of the week in each 40-minute session held at 10pm on Thursdays. Celebrities such as actress Joanne Peh will also make appearances to share tips on their skincare and beauty regimens.

More details are available at www.ishopchangi.com/en/campaigns/ishopathon

Changi Airport's campaign comes amid a sluggish retail environment that is prompting many retailers to move online.

Retail sales in June fell, albeit at a slower pace than in the previous two months, according to data from the Department of Statistics that was released on Aug 5.

Takings at the till slid by 27.8 per cent compared with the same period last year, after sinking by a record 52 per cent in May and by 40.3 per cent in April.

Amid the dismal climate, more retailers, including traditional ones, are engaging shoppers online.

In June, department store BHG Singapore launched an e-commerce store - the first in its 26-year history.

Changi Airport's campaign runs for seven weeks, from now until Oct 11, on iShopChangi. It will feature weekly deals for nearly 9,000 tax-and duty-absorbed products, including electronics and beauty items as well as wines and spirits.

More than 170 home-grown and international brands were put online, including those for cosmetics, home and living products, electronics, kitchenware and toys.

Meanwhile, Robinsons and Marks & Spencer, which have their own websites, went live with added storefronts on e-commerce platform Lazada in April.

Shoppers can browse authenticated products from each store's assortment of brands via their LazMall stores.

Touted as Singapore's biggest retail event, the annual Great Singapore Sale will also be a largely virtual event this year, for the first time since it began 26 years ago.

A version of this article appeared in the print edition of The Straits Times on August 27, 2020, with the headline 'Changi Airport launches its first online shopping campaign'. Print Edition | Subscribe