Coronavirus Digitalisation: Lower-income adults

Career prospects hampered by digital skills gap

Ms Emy, 35, secured an administrative job after being coached by non-profit organisation Image Mission, which helps disadvantaged women by preparing them for online job interviews, among other things.
Ms Emy, 35, secured an administrative job after being coached by non-profit organisation Image Mission, which helps disadvantaged women by preparing them for online job interviews, among other things.ST PHOTO: ARIFFIN JAMAR

Sha (not her real name), 27, who has a temporary job as a temperature taker in a pharmaceutical firm, hopes to land a better-paying administrative job after her contract ends on Nov 30.

But the mother of two, who has not used a computer for seven years, knows she has much to catch up on if she hopes to secure such a job, which would require more advanced skills on platforms such as Microsoft Excel.

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A version of this article appeared in the print edition of The Straits Times on November 07, 2020, with the headline 'Career prospects hampered by digital skills gap'. Print Edition | Subscribe