A: A High Trust City is one where citizens can go about their daily lives knowing that if they are considerate to others, others will be considerate to them. It is also one where citizens trust the city's institutions to look out for them and care for them. A High Trust City is one where social capital is strong and where it's being built on day after day. In order to reach that stage, a city needs to look into three aspects of resilience, because trust and resilience are interrelated.

First, you need to have social resilience. Society in and of itself, supported by the policies and programmes, is resilient in that there are opportunities for citizens to interact, to build trust with neighbours, the community and institutions.