Ah Ma, are you on WhatsApp? Rapid digitalisation may be leaving some vulnerable groups behind

Leaving vulnerable groups behind in this digital divide could worsen current social inequalities. ST PHOTO: KUA CHEE SIONG
New: Gift this subscriber-only story to your friends and family

The Covid-19 pandemic has accelerated the adoption of digital technologies in some areas, but this rapid shift may be leaving some vulnerable groups behind. We speak to experts and people from four groups in the 'digital extremities' to examine the issue of a widening digital divide.

While the Covid-19 pandemic has accelerated digitalisation in some sectors, it has also raised concerns that vulnerable segments of society are being left behind in a so-called digital divide.

Already a subscriber? 

Read the full story and more at $9.90/month

Get exclusive reports and insights with more than 500 subscriber-only articles every month

Unlock these benefits

  • All subscriber-only content on ST app and straitstimes.com

  • Easy access any time via ST app on 1 mobile device

  • E-paper with 2-week archive so you won't miss out on content that matters to you

Join ST's Telegram channel and get the latest breaking news delivered to you.