Grand Hyatt hotel mezza9 kitchen fire sees 500 evacuated, no injuries reported

At least three Singapore Civil Defence Force vehicles and one police car were at the scene at about 12pm.
At least three Singapore Civil Defence Force vehicles and one police car were at the scene at about 12pm.ST PHOTO: JASON QUAH
The hotel's lobby was cordoned off and about 500 people were evacuated from the premises by security personnel as a precautionary measure.
The hotel's lobby was cordoned off and about 500 people were evacuated from the premises by security personnel as a precautionary measure.ST PHOTO: JASON QUAH
Staff at the hotel lobby. The fire involved a kitchen stove and kitchen exhaust ducting in a restaurant on the second floor of the hotel.
Staff at the hotel lobby. The fire involved a kitchen stove and kitchen exhaust ducting in a restaurant on the second floor of the hotel.ST PHOTO: JASON QUAH

SINGAPORE - A fire in a restaurant at Grand Hyatt hotel caused about 500 people to be evacuated on Wednesday morning (March 27).

Footage of the incident shows thick plumes of smoke billowing out of the hotel.

The fire originated from one of the kitchens in the hotel's mezza9 restaurant. 

Mr Marcus Ko, a 24-year-old part-time event assistant who was working outside neighbouring Scotts Square, said that he noticed "mild" smoke in the area at around 11.15am.

The smoke soon got thicker and began to cover the area.

"We could smell it... the crowd started covering their faces, and it got quite unbearable once the wind direction changed," said Mr Ko.

He added that the hotel's lobby was soon cordoned off, and that the firemen arrived promptly.

At least three Singapore Civil Defence Force (SCDF) vehicles and one police car were at the scene.

SCDF said it responded to the fire, which took place at 10 Scotts Road, at around 11.20am.

The fire involved a kitchen stove and kitchen exhaust ducting in the mezza9 restaurant on the second floor of the hotel, and was extinguished by water sprinklers prior to SCDF's arrival.

Two water jets were later used for damping down operations, which refer to the application of water to burnt surfaces immediately after a fire is extinguished.

This is done to prevent any potential rekindling of the fire from hot burnt surfaces, said SCDF.

About 500 people were evacuated from the premises by security personnel as a precautionary measure.

When contacted by The Straits Times, Grand Hyatt Singapore's hotel manager Parveen Kumar said that the fire broke out at one of the kitchens in the the hotel's mezza9 restaurant. 

The restaurant, which is located on the mezzanine floor of the Grand Tower at the hotel, has six kitchens in total. 

There were no guests in the restaurant when the fire broke out, as it happened before mezza9 was open for lunch. 

SCDF gave the all-clear for guests to return to the hotel at 12.40pm, Mr Kumar added.

The hotel has resumed normal operations, although mezza9 remains closed. It is not clear when the restaurant will resume operations. 

"We extend our sincere apologies to our guests, associates and neighbours for the inconvenience caused by this incident," Mr Kumar said. 

There were no reported injuries, and the cause of the fire is under investigation.