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Why saying ‘good job’ to an employee is no longer enough

The answer’s not recognition via perks. Modern workers want their effort acknowledged as part of an ongoing relationship.

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A recent Randstad survey in Singapore shows that a lack of recognition or appreciation is among the top three factors discouraging employees across Gen Z, millennials and Gen X.

A recent Randstad survey shows that a lack of recognition or appreciation is among the top three factors discouraging employees across Gen Z, millennials and Gen X.

PHOTO: ST FILE

Kang Yang Trevor Yu

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Recognition has become one of the most talked-about – and most misunderstood – issues in today’s workplace. In Singapore, a recent Randstad survey shows that a lack of recognition or appreciation is among the top three factors discouraging employees across Gen Z, millennials and Gen X. Such consistency across generations should provide employers cause for thought.

Their instinctive response is to reach for familiar levers: adjust pay, refresh benefits, promise clearer promotion pathways. Yet recognition persists as a pain point even in organisations that already offer competitive compensation. This suggests the problem is not primarily about rewards.

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