Why AI’s gains could come with a burnout cost
That could reduce organisational capacity for good decision-making and innovation.
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One risk of AI adoption is not just heavier workloads, but uncertainty about the value of human contribution itself, says the writer.
ST PHOTO: JASON QUAH
Jennifer Jordan
“Sometimes, I wonder why I bother going to work at all,” an executive in a class I was teaching said during a discussion about artificial intelligence. He was not burned out in the conventional sense; he was struggling to understand where he fit in a workplace where machines were taking on more of the tasks that once defined his job.
The executive’s anxiety points to one risk of AI adoption: not just heavier workloads, but also uncertainty about the value of human contribution itself.
