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What managers can learn from Taylor Swift
When you get everyone on the same page, excited about the same thing, you can tap a well of emotional energy.
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Understanding emotional energy, like the kind experienced at Taylor Swift concerts, can lead to better workplaces.
PHOTO: REUTERS
Julien Cayla
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In a few weeks from now, Taylor Swift will head to Singapore for the concerts in her Eras tour.
Although my Singaporean students often complain about the rising prices of hawker food, many of them will be at the National Stadium in early March, having spent anywhere up to $1,000 for a coveted ticket. Others may opt to make a nice profit on the resale market, where some tickets are selling for several thousand dollars each.
