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What can workers do if they’re fired by AI?
Increasing use of algorithmic tools to make high-stakes decisions from recruitment to performance management raises questions about accountability.
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The UK government has promised to make working life more fair and less insecure for low-paid workers, says the writer.
PHOTO: UNSPLASH
Sarah O’Connor
One day last month, a man with a neatly trimmed white beard stood on the pavement outside Uber’s head office in London. He clutched a clear plastic folder which contained a pile of letters, printed out e-mails and a carefully annotated, hand-drawn map.
Mr Ghulam Qadir was “deactivated” by Uber in 2018 after what he said was a mix-up over a passenger who paid him in cash when the app cancelled her trip. He tried to explain what happened to Uber (hence the map), but said he could not get anyone to listen.
