The secret to good questions
Consideration, consistency and curveballs.
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Questions are crucial in every organisation. They sharpen thinking and extract information when things go wrong.
PHOTO: PIXABAY
The Economist
Some professions are defined by questions. Detectives ask them, and suspects have the right not to answer them. A phrase like “I’m the one asking the questions” sounds appropriate when coming from a journalist, and pretty weird from the lips of a plumber.
But questions are crucial in every organisation. They sharpen thinking and extract information when things go wrong. They are central to forging relationships: According to research by Karen Huang of Georgetown University and her co-authors, people who ask more questions tend to be better liked.