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The AI arms race in hiring is a huge mess for everyone
Companies were using automated screening earlier, but applicants’ adoption of the tools is now causing problems.
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The artificial intelligence arms race was supposed to improve efficiency and fairness, but has become a threat to both.
PHOTO: ISTOCKPHOTO
Sarah O’Connor
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You can almost hear the howls of frustration from human resources departments. Job seekers have discovered artificial intelligence (AI), and they’re not afraid to use it. Employers have become snowed under by people using the new tech tools to churn out impersonal applications. Some applicants are using AI to bluff their way through online assessments, too. The Financial Times has reported that many large employers have a “zero-tolerance attitude towards the use of AI”.
I’m sure that would be news to job applicants, who have had to put up with AI use by big firms for years. Indeed, job seekers would be well within their rights to say: But you started it.
