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SMEs at risk of tech fatigue without critical skills and expertise

The benefits of digitalisation are clear. But security risks and a relentless cycle of upgrades and updates make it challenging for smaller businesses.

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Many businesses have to contend with integrating new tools and technology with existing systems.

Many businesses have to contend with integrating new tools and technology with existing systems.

ST PHOTO: KELVIN CHNG

Lee Yee Fung

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On Sept 24, a senior executive at CrowdStrike said the cyber-security company was

“deeply sorry” for the global IT outage

in July that crippled industries and led to flight cancellations across the globe. Mr Adam Meyers was testifying before the US House of Representatives subcommittee on the faulty software update that caused the outage.

The CrowdStrike incident is a vivid example of the vulnerability of systems which are so interconnected today that a single point of failure outside the control of businesses can end up affecting them significantly.

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