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Problem at work? You’ll be hearing from my chatbot

A flood of AI-generated complaints means a new kind of unwarranted hassle for HR and customer services.

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In the right hands, artificial intelligence can clearly be a force for great good.

In the right hands, artificial intelligence can clearly be a force for great good.

PHOTO: REUTERS

Pilita Clark

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People say nothing funny ever happens on LinkedIn and in my experience, people are right.

But the other day, a colleague showed me a post on the site from a man named Chris who said he had started joining online meetings 30 seconds early, all the better to be discreetly recorded by the AI note-taking assistants now used to transcribe virtual meetings.

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