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Phishing for trouble: The returning physical bank token is no silver bullet

The latest effort to counter phishing could rattle less tech-savvy customers. It also needs a digital ecosystem to work.

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Physical tokens in the early 2000s made way for digital tokens embedded in mobile banking apps in 2017.

Physical tokens in the early 2000s made way for digital tokens embedded in mobile banking apps in 2017.

PHOTO: ST FILE

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Physical banking tokens are making a comeback.

The Monetary Authority of Singapore (MAS) is working with banks on a Fast IDentity Online (Fido) hardware token that must be connected to a customer’s device to approve high-value online banking transfers – in what would be a world-first nationwide roll-out.

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