Performance appraisals: Right metrics can help more firms embrace flexible work arrangements

These can help align priorities, coordinate team goals and cultivate people development at a time when hybrid work may challenge these organisational objectives.

The best organisations will ditch micromanaging productivity KPIs and embrace KPIs measuring outcomes they must accomplish. PHOTO: ST FILE
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The pronouncement that Covid-19 no longer poses a global health emergency by the World Health Organisation this week comes with huge implications, including whether more employers will expect employees to head back to the office full-time.

Perhaps the reality is that after a sudden leap into full remote work precipitated by a global pandemic, the return to workplaces was always going to be inevitable. But we should expect a coming tug-of-war. 

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