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In crafting work emails, women worry more than men on the appropriateness of using exclamation marks.
PHOTO ILLUSTRATION: PEXELS
Pilita Clark
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I used to think there were two sorts of people in the world: those who used exclamation marks in their work e-mails and those who did not.
I also thought that frequent users of what Americans insist on calling exclamation “points” were less serious, less worldly and less professional.
