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IndiGo crisis reveals bigger problems beyond India’s aviation sector
The unseemly collapse of the airline’s services highlights the risks of a market where competition is stunted and choice limited.
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Passengers waiting outside the IndiGo Airlines kiosk at the Kempegowda International Airport in Bengaluru on Dec 6 amid the chaos triggered by cancelled flights.
PHOTO: AFP.
Andy Mukherjee
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India’s latest aviation fiasco – about 3,000 flights cancelled since last week – has exposed the ill effects of leaving two-thirds of a fast-growing market in the hands of a single player and allowing it to become not just too big to fail, but also too big to tame.
InterGlobe Aviation, which operates IndiGo, has told the regulator that the mass cancellations
