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Friendships in the office

Friends make employees more engaged; that’s no reason for companies to get involved.

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The bigger problem is that workplace friendships are more double-edged than their advocates allow.

The bigger problem is that workplace friendships are more double-edged than their advocates allow.

PHOTO: UNSPLASH

The Economist

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Scholars of happiness have found that close relationships are one of the critical ingredients of a contented life. What is true in general is also true of the workplace, according to research by Gallup. The pollster finds that having a “best friend at work” is closely associated with all manner of good things, from greater employee engagement to higher retention and better safety records.

At some level, that is unremarkable. Spending time with people you like makes most things more appealing, including work. If a job is sufficiently humdrum, camaraderie among colleagues can be the main draw. The support of friends can also encourage people to try new things. A study from 2015 by Professor Erica Field of Duke University, and her co-authors, looked at the impact of business training given to Indian women. Women who attended the course with a friend were more likely to end up taking out loans than those who came alone.

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