Forum: Number of cleaners at hawker centres adjusted to support daily operations
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We refer to Mr Justin Kan Rui Liang’s letter “ Ensure hawker centres are clean and not just cleared of trays
The current cleaning workflow at hawker centres works alongside the mandatory tray return. Typically, one group of cleaners focuses on wiping tables, while another handles the sorting and clearing of trays, crockery, and cutlery at the return stations. The number of cleaners at each hawker centre depends on factors such as size, layout, number of stalls and crowd levels.
The observations Mr Kan raised regarding manpower allocation at return stations and the cleanliness of tables are important. These are areas we are actively monitoring.
When there is high footfall, contractors are required to adjust manpower deployment, such as having more cleaners to clear return stations so that diners can promptly return trays and crockery.
While the cleaning workflow generally supports operations well, we are always working with the hawkers’ associations and contractors to ensure that best practices can be adopted across all hawker centres.
We remain committed to achieving the intended outcomes of higher cleanliness standards and a more pleasant dining experience.
Andrew Low
Group Director, Hawker Centres Group
National Environment Agency
