Forum: More public awareness about guide dogs needed

I refer to the news report about visually impaired people with guide dogs who still face challenges in public (

‘I get rejected 70% of the time’: Visually impaired with guide dogs still face challenges

, Oct 13).

It was reported that when they are with their guide dogs, they are often turned away at places such as fast-food restaurants, retail outlets, shopping malls, dining establishments and even when booking private-hire vehicles.

It’s disheartening to hear about the challenges they face.

We must take more steps to raise public awareness about the differences between pet dogs and guide dogs, which provide essential assistance to the visually impaired.

I have no issues when these guide dogs enter dining establishments or public transport with their owners and are seated near me.

It is our duty and responsibility to ensure that their owners are comfortable and can enjoy the facilities like the rest of us.

It is also in everyone’s best interest that we do not disturb or distract these guide dogs when they are “on duty”.

I recommend implementing more public awareness campaigns to promote the acceptance of guide dogs in various settings, including schools, hospitals, food and beverage establishments and shopping malls, as well as on public transport. 

As we mark International
White Cane Day on Oct 15, let’s not only celebrate the achievements of the visually impaired but also develop practical ideas and suggestions to ensure this community is not left behind.

We must focus on fostering positive relationships and inclusivity in our society.

Muhammad Dzul Azhan Sahban