Forum: Lift incident a chance to reflect on having a kinder society

Videos about a recent incident at VivoCity, involving a confrontation between a man who was helping a wheelchair user and another individual, have sparked intense online debate.

While the specifics of the event require careful examination, the outpouring of varied opinions reveals a deeper societal need for a renewed focus on kindness and understanding.

This incident offers an opportunity to reflect on cultivating a truly kinder, more considerate and, ultimately, stronger Singapore. 

The incident also reminds us of the challenges faced by those with disabilities in daily life. Regardless of its precise details, the first video underscores a lack of compassion. What began as a disagreement escalated into a spectacle online.

The absence of compassion in this situation and the subsequent online responses demonstrate the importance of cultivating a culture of kindness beyond simple politeness.

It demands active empathy, a genuine effort to understand perspectives different from our own. 

Building a kinder Singapore isn’t merely about avoiding overt acts of unkindness. It’s about proactively fostering a society that values compassion, patience and respect for everyone, regardless of ability or circumstance.

This requires a shift in our mindset – from reacting defensively to embracing understanding.

Instead of immediately judging others’ actions, we must strive to see situations through the lens of others, considering potential challenges or difficulties they may face.

This is the cornerstone of a stronger Singapore – a nation built on economic prosperity and genuine human connection and compassion.  

In this season of giving, amid the bustle of festive cheer, let’s remember that small daily acts of kindness bring about greater warmth to the people around us.

It is through the active practice of kindness that we can truly build a more gracious society for all.

Michelle Tay
Executive Director
Singapore Kindness Movement