Forum: HR has key role in prioritising workers’ well-being while ensuring firms’ growth

The recent layoffs in Singapore have raised concerns about the processes involved and their broader impact (Dyson layoffs: What rights do workers have when companies retrench?, Oct 2).

The late notification of layoffs has drawn dismay from unions, and it reinforces the importance of transparency in such transitions to prevent fear and speculation among employees and stakeholders.

While unions play their role in advocating for worker rights, human resources (HR) teams are central to ensuring ethical practices are consistently maintained in organisations.

When layoffs are deemed necessary, HR should act as the organisation’s compass, ensuring processes are conducted with fairness and clarity. Transparency in communication can mitigate the negative impact on morale and prevent a ripple effect that can erode trust and productivity across industries.

In the past year, many big tech companies have made the difficult decision to reduce their workforce, and smaller start-ups have not been immune to a similar challenge.

However, layoffs should not be viewed as the easy way out. Businesses need to prioritise transformation and integrate technological growth while actively investing in reskilling and upskilling their staff. By doing so, organisations can retain valuable talent and adapt to change without resorting to workforce reductions as the first solution.

The recent layoffs serve as a reminder that HR should be empowered to influence decisions that align with both ethical standards and long-term business goals. By fostering transparent and forward-thinking strategies, HR can help build resilient workplaces that prioritise the well-being of employees while safeguarding the organisation’s sustainable growth.

Alvin Aloysius Goh

Executive Director
Singapore Human Resources Institute