Over the past few months, I have had several matters to sort out with Singtel, and I have been truly impressed by the callbacks and quick service.
In one instance, I could not answer the phone, but the customer service staff did not give up and continued to call until I answered to ensure the issue was resolved.
There has been a real difference in service standards of late, and I encourage Singtel’s front-line staff to keep up the good work.
Thomas Richard Prakasam