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Employers, don’t dismiss that negative employee review
‘Insider takes’ can damage a company, putting off top talent and upsetting clients. Here’s how to turn things around.
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Responding thoughtfully – even to criticism – shows that an organisation listens, cares and is willing to grow, says the writer.
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Kang Yang Trevor Yu
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John was a business analyst who had worked for a couple of years at a mid-sized firm. He was bored and unfulfilled. Things at work had gone stale – no challenges, no learnings, no recognition.
An unexpected call came from a recruiter. The role on offer was at a fast-growing start-up and came with more responsibility, bigger title and a nice salary jump.
