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Designing a digital world where your parents feel at ease
New technologies should be made less daunting for the elderly. Adult children, helping their ageing parents navigate digital transactions, also need more support.
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The elderly may come across as technophobic and often blame themselves for being too slow to learn a new skill.
PHOTO: ST FILE
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You know that nerve-racking feeling when your elderly parents call you with a tech problem and you must instantly morph into an all-knowing IT helpdesk?
In our ageing society that is technologising rapidly, this is a common experience for a growing number of us in the sandwich generation.
