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ByteDance’s TikTok playbook is winning consumer AI

In the global battle for AI consumers, the winning app won’t necessarily be the ‘smartest’, but the stickiest.

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A man in Hangzhou walking past a sign of Chinese company ByteDance's app TikTok. Bytedance is now targeting the AI consumer market using the TikTok formula for user engagement.

Bytedance is now targeting the artificial intelligence consumer market using the TikTok formula for user engagement.

PHOTO: REUTERS

Catherine Thorbecke

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ByteDance is best known abroad as the embattled parent of TikTok. At home, though, it has quietly seized the crown for China’s top consumer artificial intelligence (AI) app while bucking all the trends – a feat that offers lessons in the global tech race.

While generative AI is still attempting to prove its value and productivity benefits to enterprises, people worldwide have already embraced it for everything from information gathering to entertainment.

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