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Buying a handbag or an experience? Brands are raising the retail bar

In an era of immersive shopping, it’s not just about a product, but how you feel while buying it.

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Experiential tactics have been the hallmark of brands for some time. But the competition is heating up.

Experiential tactics have been the hallmark of brands for some time. But the competition is heating up.

ST PHOTO: KUA CHEE SIONG

Lynda Wee

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The go-to places for Singapore shoppers buying designer goods have always been in upmarket central areas like Orchard Road or Ion. So eyebrows were raised when luxury leather-goods brand Louis Vuitton (LV) opted for the heritage area of Joo Chiat in the east.

LV opened a temporary new outlet, not in a glitzy mall, but in a shophouse. The pop-up store, which opened for about two weeks in January, celebrated the launch of the brand’s re-edition collection with Japanese artist Takashi Murakami. 

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