For subscribers

AI upheaval puts software investors on edge

Markets weigh whether incumbents will adapt – or be sidelined by artificial intelligence agents.

Sign up now: Get ST's newsletters delivered to your inbox

A big question for investors is will AI give rise to a new computing platform that favours a new generation of players  like Anthropic and OpenAI at the expense of established software companies..

A big question for investors is whether AI will give rise to platforms that favour a new generation of players like Anthropic and OpenAI at the expense of established software companies.

PHOTO: REUTERS

Richard Waters

Google Preferred Source badge

Mr Bill McDermott, chief executive of ServiceNow, used an earnings call with Wall Street in January to mount a spirited defence against “speculation that AI will eat software companies”.

After a US$100 billion (S$126.8 billion) slide in his company’s market value over the previous year, analysts applauded him for directly addressing the biggest fear stalking his industry. Not that it did any good: ServiceNow’s shares have since fallen a further 22 per cent.

See more on