For subscribers

AI salesbots are coming for your cash

Regulators take aim at Amazon and other companies over confusing websites that seek to maximise revenue.

Sign up now: Get ST's newsletters delivered to your inbox

Using AI, businesses will soon be able to predict not just what to offer but also what time of day a purchase is most likely.

Using AI, businesses will soon be able to predict not just what to offer but also what time of day a purchase is most likely.

PHOTO: PEXELS

Brooke Masters

Follow topic:

Put your hand up if you have looked at a credit card statement recently and spotted a charge for a subscription that you had forgotten signing up for.

You’re not alone. The number of new subscriptions per United States consumer peaked in 2022 and cancellations are now outpacing new sign-ups. But for many services, getting out can be a lot more complicated than getting in, as I discovered when I tried to end my monthly payment to Amazon’s Audible recorded books membership.

See more on