In Pictures: Thousands of passengers affected by East-West Line disruption

A power fault on the East-West Line brought train services between Boon Lay and Queenstown MRT stations to a standstill for a large part of Sept 25. A faulty train had damaged track equipment, triggering a power trip at about 9.25am and downing services along a nine-station stretch of the line.

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Commuters waiting for the shuttle train service to Boon Lay MRT Station at Jurong East MRT Station at 6pm on Sept 25, 2024. — Commuters at Jurong East MRT station waiting for the shuttle train service to Boon Lay MRT station at 6pm on Sept 25, 2024.
ST PHOTO: GAVIN FOO

At a makeshift information counter, SMRT employees directing commuters away from Clementi MRT station after a train fault between Boon Lay and Queenstown, on Sept 25, 2024. — SMRT staff at a makeshift information counter directing commuters away from Clementi MRT station on Sept 25, 2024, after a train fault between Boon Lay and Queenstown stations.
ST PHOTO: MARK CHEONG

An SMRT employee giving out water to commuters as she directs them to the bridging bus service at Clementi MRT station after a train fault between Boon Lay and Queenstown, on Sept 25, 2024. — An SMRT employee giving out water to commuters, even as she directs them to the bridging bus service at Clementi MRT station, on Sept 25, 2024.
ST PHOTO: MARK CHEONG

"No Train Service" signs on the LCD screens above the gantries at Jurong East MRT Station, at 5.15pm on Sept 25, 2024. — LCD screens at Jurong East MRT station informing commuters of the train disruption at 5.15pm on Sept 25, 2024.
ST PHOTO: GAVIN FOO

Passengers caught in the rain as they rush to board buses at 11:30am at Buona Vista Station, on Sept 25, 2024. — Passengers rushing to board buses, amid the rain, at Buona Vista MRT station at 11.30am on Sept 25, 2024.
ST PHOTO: AZMI ATHNI

The train returning to Ulu Pandan depot, which caused a power trip resulting in a power fault along the East-West Line, on Sept 25, 2024. — The train, which was returning to Ulu Pandan Depot, that caused a power trip resulting in a traction power fault along the East-West Line on Sept 25, 2024.
ST PHOTO: MARK CHEONG

Personnel working on the carriages of the affected train, on Sept 25, 2024. — MRT engineers and technicians working on the affected train on Sept 25, 2024.
ST PHOTO: MARK CHEONG

An SMRT staff helping to passengers to navigate the bus bridging services at the bus stop outside the Buona Vista MRT station, on Sept 25, 2024. — An SMRT employee helping to direct people at a bus stop outside Buona Vista MRT station on Sept 25, 2024.
ST PHOTO: AZMI ATHNI

Commuters look at an inform chart of bridging bus services at Clementi MRT station after a train fault between Boon Lay and Queenstown, on Sept 25, 2024. — Travellers looking at an information chart on free bus services at Clementi MRT station, after a train fault between Boon Lay and Queenstown stations, on Sept 25, 2024.
ST PHOTO: MARK CHEONG

SMRT staff and volunteers assisting commuters to board free bridging service buses near Jurong East MRT Station, at 5.30pm on Sept 25, 2024. — SMRT staff and volunteers helping to direct commuters to free bridging bus services near Jurong East MRT station at 5.30pm on Sept 25, 2024.
ST PHOTO: GAVIN FOO

Commuters at the East-West line platform at City Hall MRT station, at 6.30pm on Sept 25, 2024. — Commuters affected by the train disruption at the East-West line platform at City Hall MRT station at 6.30pm on Sept 25, 2024.
ST PHOTO: CHONG JUN LIANG

Work being carried out on the affected train and train track outside Ulu Pandan Depot, at around 6.30pm on Sept 25, 2025. — Repair work being carried out on the affected train track, near Ulu Pandan Depot, at around 6.30pm on Sept 25, 2024.
ST PHOTO: MARK CHEONG

The carriages of the affected train were towed back to the Ulu Pandan depot, on Sept 25, 2024. — The carriages of the affected train being towed to Ulu Pandan Depot on Sept 25, 2024.
ST PHOTO: MARK CHEONG

Commuters queueing to board free bridging service buses near Jurong East MRT Station, at 6.55pm on Sept 25, 2024. — Commuters queueing to board free bridging service buses outside Jurong East MRT station at 6.55pm on Sept 25, 2024.
ST PHOTO: GAVIN FOO

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Passengers queueing for bus bridging service outside Ministry of Education building near Buona Vista MRT station at 6.39pm on Sept 25, 2024.

Train services will not be available on the East-West Line (EWL) between Boon Lay and Queenstown MRT stations for at least the rest of the day, in both directions, said the Land Transport Authority (LTA) in a statement on Sept 25.

A power fault has caused a disruption of services on the EWL for at least five hours starting from about 9.30am on Sept 25.

(ST PHOTO: LIM YAOHUI) — Passengers queueing for the free bus bridging service outside the Ministry of Education building, near Buona Vista MRT station, at 6.40pm on Sept 25, 2024.
ST PHOTO: LIM YAOHUI

ST20240925-202429600697-Lim Yaohui-pixtrain25/

Passengers queueing for bus bridging service outside The Metropolis near Exit D of Buona Vista MRT station at 10.19pm on Sept 25, 2024.

Train services will not be available on the East-West Line (EWL) between Boon Lay and Queenstown MRT stations for at least the rest of the day, in both directions, said the Land Transport Authority (LTA) in a statement on Sept 25.

A power fault has caused a disruption of services on the EWL for at least five hours starting from about 9.30am on Sept 25.

(ST PHOTO: LIM YAOHUI) — Passengers queueing for the free bus bridging service outside The Metropolis building, near Buona Vista MRT station, at 10.20pm on Sept 25, 2024.
ST PHOTO: LIM YAOHUI

Work continuing into the night on the affected train and train track right outside Ulu Pandan Depot, at 7.45pm on Sept 25, 2024. — Work continuing on the affected train and train track near Ulu Pandan Depot at 7.45pm on Sept 25, 2024.
ST PHOTO: MARK CHEONG

ST20240925-202429600697-Lim Yaohui-pixtrain25/

Work being done on the affected train outside Ulu Pandan Depot at 1.42am on September 26, 2024.

There will be no regular train services between Jurong East and Buona Vista on Sept 26, marking a second day of disruptions for commuters on the East-West Line (EWL).

This comes after a power fault halted normal passenger service between Boon Lay and Queenstown stations for most of the day on Sept 25.

The Land Transport Authority (LTA) said in a statement late on Sept 25 that engineers from LTA and train operator SMRT started recovery works in the afternoon, and will continue into the night.

(ST PHOTO: LIM YAOHUI) — MRT staff working into the night to rectify the affected train and train track near Ulu Pandan Depot at 1.42am on Sept 26, 2024.
ST PHOTO: LIM YAOHUI

ST20240925-202429600697-Lim Yaohui-pixtrain25/

Passengers queueing for bus bridging service outside The Metropolis near Buona Vista MRT station at 7.38pm on Sept 25, 2024.

Train services will not be available on the East-West Line (EWL) between Boon Lay and Queenstown MRT stations for at least the rest of the day, in both directions, said the Land Transport Authority (LTA) in a statement on Sept 25.

A power fault has caused a disruption of services on the EWL for at least five hours starting from about 9.30am on Sept 25.

(ST PHOTO: LIM YAOHUI) — Passengers queueing for the free bus bridging service outside The Metropolis building, near Buona Vista MRT station, at 7.40pm on Sept 25, 2024.
ST PHOTO: LIM YAOHUI

ST20240925-202429600697-Lim Yaohui-pixtrain25/

Passengers inside a bus bridging service outside The Metropolis near Buona Vista MRT station at 7.41pm on Sept 25, 2024.

Train services will not be available on the East-West Line (EWL) between Boon Lay and Queenstown MRT stations for at least the rest of the day, in both directions, said the Land Transport Authority (LTA) in a statement on Sept 25.

A power fault has caused a disruption of services on the EWL for at least five hours starting from about 9.30am on Sept 25.

(ST PHOTO: LIM YAOHUI) — Passengers on board a bridging service bus outside The Metropolis building, near Buona Vista MRT station, at 7.40pm on Sept 25, 2024.
ST PHOTO: LIM YAOHUI

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MDDI (P) 046/10/2025. Published by SPH Media Limited, Co. Regn. No.202120748H. Copyright © 2026 SPH Media Limited. All rights reserved.