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Work-life balance: Using emoji to give hotel staff a real break from work

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(From left) Ms Katina Binte Kassim, Mr Patrick Fiat and Mr Aaron Tan Wei Yang, staff members of Royal Plaza on Scotts. The hotel kicked off two initiatives which are radical for the always-on hospitality industry.

ST PHOTO: JASON QUAH

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SINGAPORE - At the Royal Plaza on Scotts, an emoji is a powerful tool for mental wellness.
Just over a month ago, the hotel kicked off two initiatives which are radical for the always-on hospitality industry.
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