Work-life balance: Helping TCM staff take care of themselves first

Senior Physician Julie Low with her daughter (left) and Oriental Remedies Group CEO Beatrice Low. Oriental Remedies Group has implemented a number of pro-employee initiatives. ST PHOTO: ONG WEE JIN
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SINGAPORE - Traditional Chinese medicine chain Oriental Remedies Group was hit hard in the early days of the pandemic when many patients cancelled their appointments out of fear, says Ms Beatrice Liu, 37, its co-founder and CEO, which in this case stands for chief everything officer.

Beyond the hard figures, she also had to deal with matters of the heart.

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