For subscribers
Plane Truths: Cabin crew spill the beans on how to handle difficult passengers, turbulence and more
Sign up now: Get ST's newsletters delivered to your inbox
Cabin crew are likely to know whether a passenger is easy or difficult to handle from observing facial expressions and body language during boarding.
PHOTOS: SCOOT, EMIRATES
Follow topic:
- Cabin crew like Niki Adlina and Cherry Tan, while enjoying the travel lifestyle, face rigorous training and high-pressure service demands.
- Flight attendants handle unusual requests, from specific food cravings to searching for lost phones, while managing passenger behaviour.
- Crew are trained in safety, first aid and managing emergencies, including unruly passengers, medical events, and potential deaths.
AI generated
SINGAPORE – When Singaporean flight attendant Niki Adlina, 27, received the “golden call” from Dubai-based airline Emirates informing her that she had passed the final interview, she was ecstatic.
Becoming a cabin crew member had been her dream since childhood. In August 2022, within a month of receiving the call, she packed her bags for Dubai to start a new life.
