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Gig Economy: One door at a time, in Bukit Panjang

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The Straits Times Senior Correspondent John Lui sorting the parcels according to their addresses at a multipurpose hall in Senja, Sep 13, 2023. With him is Suriati binte Abdullah Sani and her husband Aziz bin Basiron. The couple is in charge of delivering the parcels to a few blocks in Senja.

The Straits Times writer John Lui (left) sorting the parcels according to their addresses at a multipurpose hall in the Bukit Panjang area on Sept 13.

ST PHOTO: GAVIN FOO

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SINGAPORE – Just a few years ago, in the early days of online shopping, people would lie in wait like jungle cats for the delivery worker.

They would fret and seethe and wonder how much longer they have to wait for the zinc supplements or phone charger to show up.

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